Tousi technical assistance has one of the largest technical assistance service networks, which is characterized by its proximity, professionalism and quality.
• We have our own technical specialists in each area where we are, providing the service of great proximity, speed, personalized and in the language of the client.
• We offer extra services for special campaign periods.
• We have general preventive maintenance services and adapted to the needs of each client.
• Wide availability of the service, both in the amount of resources and schedules, as well as ease of contact from any part of the world.
• Our technicians are characterized by their high degree of professionalism, being duly trained and specialized, offering a cordial and friendly treatment and a proactive attitude.
• Immediate telephone support by specialized technicians for product lines and machines.
• Tele-Assistance as added value to the customer, enabling our programmer technicians to take control of the machine remotely for the diagnosis of faults.